posted on Friday, May 02, 2008 9:24 PM by AnjaliSastry

It's not your fault, it's all that information.....

A research study finds that you can reduce the effects of information overload:
Information overload: why some people seem to suffer more than others in ACM International Conference Proceeding Series; Vol. 189 (Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles.) Ruud Janssen, Henk de Poot. 2006. p397 - 400.
We studied information overload among senior managers in an industrial company. We used the critical incident collection technique to gather specific examples of information overload and coping strategies. We then used textual interpretation and the affinity diagram technique to interpret the interviews and to categorize our respondents, the critical incidents they described, and the coping strategies they mentioned. Our results show that the extent to which people suffer from information overload is closely related to the strategies they use to deal with it.

In other words, you can do something about it!

One doctor has argued that the explosion of interruptions, input, and information has generated a sort of Culturally-Induced Attention Deficit Trait. As one web site put it, our poor brains just can't handle it all, and need time off, less stimulation, more sleep, and more fun, among other things. How to control ADT’s ravaging impact on performance? The doctor, Ed Hallowell., suggests:

Foster positive emotions by connecting face-to-face with people you like throughout the day.

Take physical care of your brain by getting enough sleep, eating healthfully, and exercising regularly.

Organize for ADT, designating part of each day for thinking and planning, and setting up your office to foster mental functioning (for example, keeping part of your desk clear at all times).

Overloaded Circuits: Why Smart People Underperform, Edward M. Hallowell. 2005. Harvard Business Review, January. Get the pdf via vera, or find a download here.

Abstract.  Frenzied executives who fidget through meetings, lose track of their appointments, and jab at the "door close" button on the elevator aren't crazy – just crazed. They suffer from a newly recognized neurological phenomenon that the author, a psychiatrist, calls attention deficit trait, or ADT. It isn't an illness; it's purely a response to the hyperkinetic environment in which we live. But it has become epidemic in today's organizations. When a manager is desperately trying to deal with more input than he possibly can, the brain and body get locked into a reverberating circuit while the brain's frontal lobes lose their sophistication, as if vinegar were added to wine. The result is black-and-white thinking; perspective and shades of gray disappear. People with ADT have difficulty staying organized, setting priorities, and managing time, and they feel a constant low level of panic and guilt. It is possible to control ADT by engineering one's environment and one's emotional and physical health. Make time every few hours for a "human moment" – a face-to-face exchange with a person you like. Get enough sleep, switch to a good diet, and get adequate exercise. Break down large tasks into smaller ones, and keep a section of your work space clear. Try keeping a portion of your day free of appointments and e-mail.

Online, quite a few places post their summaries and advice following this article: here are a few worth looking at
Advice from a consulting firm
A detailed summary from an executive coaching firm
Another take from a professional organization

Finally, this may be a nice complement to our toolkit ideas: Ed Hallowell's advice on scheduling (scroll down).
If you want to learn more about ADT (and ADD), check out the Halowell center site.

Comments

# re: It's not your fault, it's all that information.....

Tuesday, May 06, 2008 2:28 PM by AnjaliSastry
here's another test comment--can Lisa do this too?

# re: It's not your fault, it's all that information.....

Tuesday, May 06, 2008 2:35 PM by Anjali Anonymous
it's never my fault!

# re: It's not your fault, it's all that information.....

Thursday, August 21, 2008 9:48 AM by Matt
Thanks for this interesting article. I understadn there may be information overload, but greater access to information is an overall positive, people just need to learn how to deal and learn from all of it.